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Terms of Service

These terms govern your use of this website and the services we offer through it. Sections marked “Consumers” apply only where you are acting as a consumer (outside your trade, business, or profession); they reflect mandatory rights under EU consumer law and do not apply to business (B2B) engagements, which make up the bulk of our work.

Last updated 15 June 2026

Provider and scope#

The services are provided by GAMPERTIO LLC (Ordeo (designsystem.services)), as identified in the Imprint. These terms apply to all contracts concluded through this website unless we agree otherwise in writing.

Services and prices#

We provide design-system implementation services and related digital products. Prices are stated at the point of offer. For consumers, prices include applicable VAT; for business customers, VAT is shown or handled under the reverse-charge mechanism where applicable. Any delivery or third-party costs are shown before you order.

Formation of contract#

A contract is formed when we confirm your order or countersign an engagement. For online purchases, the steps to place an order and correct input errors are shown during checkout before you submit.

Payment terms#

Unless your engagement agreement states otherwise, fees are invoiced as set out in that agreement and due within 14 days of the invoice date, without deduction, by the payment methods we offer. Where milestone or instalment billing is agreed, each instalment is due on the stated milestone. Statutory rules on late payment and default apply.

Right of withdrawal (Consumers)#

If you are a consumer in the EU, you have the right to withdraw from a distance contract within 14 days without giving any reason. The withdrawal period expires 14 days from the day the contract is concluded (for services and digital content). To exercise the right, send us a clear statement (e.g. by email to the address in the Imprint); you may use the model withdrawal form below but it is not obligatory.

Digital content and services — early performance (Consumers)#

Where you ask us to begin a service, or to supply digital content not on a physical medium, before the 14-day period ends, you expressly consent to immediate performance and acknowledge that you lose your right of withdrawal once the service is fully performed, or once supply of the digital content has begun. We confirm this consent in a durable medium.

How to withdraw (Consumers)#

From 19 June 2026, where you concluded the contract online we provide a clearly labelled “withdraw from contract” function that is as easy to use as concluding the contract was. Until that function is live, send your withdrawal by email or post to the contact details in the Imprint.

Model withdrawal form — “To [provider, address, email]: I/We hereby give notice that I/We withdraw from my/our contract for the supply of the following service/digital content [...], ordered on [...]/received on [...], name of consumer(s), address of consumer(s), date.”

Liability and warranty#

We perform our services with professional care. Mandatory warranty rights of consumers remain unaffected. To the extent permitted by law, our liability for ordinary negligence is limited to the breach of essential contractual obligations and to foreseeable, contract-typical damage; this does not limit liability for injury to life, body, or health, or any other liability that cannot be excluded under mandatory law.

Intellectual property and licence#

Ownership of, and the licence granted in, deliverables we create for you are governed by your engagement agreement; unless it states otherwise, rights in a deliverable transfer or are licensed to you upon full payment, while we retain rights in our pre-existing materials, tools, and know-how. All content on this website — text, design, code, and graphics — is our property or used under licence and may not be reproduced or exploited beyond what copyright permits without our prior written consent.

Term and termination#

Engagements run for the term set out in the relevant agreement. Both parties may terminate for good cause. Statutory rights of termination and, for consumers, the right of withdrawal set out above remain unaffected. Provisions that by their nature are intended to survive termination — including those on intellectual property, confidentiality, and liability — continue to apply.

Force majeure#

Neither party is liable for delay or failure to perform caused by events beyond its reasonable control (for example natural events, war, labour disputes, outages of telecommunications or hosting infrastructure, or governmental measures). Affected obligations are suspended for the duration of the event; this does not affect any mandatory rights of consumers.

Changes to these terms#

We may amend these terms with effect for the future where there is a valid reason, for example a change in the law or in our services. For ongoing contracts we will notify you of material changes in good time; if you do not object within the period stated in the notice, the changes are deemed accepted, and we will draw your attention to this consequence in the notice.

Severability#

Should any provision of these terms be or become invalid, the validity of the remaining provisions is unaffected. This severability clause does not operate to the disadvantage of consumers.

Governing law and jurisdiction#

These terms are governed by the law and subject to the courts stated in your engagement agreement; absent such a choice, the law of the company's place of establishment applies. For consumers, this choice of law does not deprive you of the protection of mandatory provisions of the law of your country of habitual residence.

Dispute resolution#

We are not obliged and do not undertake to participate in proceedings before a consumer arbitration body. The European Commission's Online Dispute Resolution platform was discontinued in 2025; EU consumers can still locate certified ADR bodies via the European Commission's consumer-redress pages.